Points of Contact for the carriers who provide Internet-based relay services. (Alphabetical by company).
To update changes in contact/service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.
- CaptionCall, LLC
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Adriana Featherstone
Manager of Compliance and Legal Counsel
Sorenson Communications, LLC
4192 South Riverboat Road
Salt Lake City, UT 84123
Voice Telephone Number: 240-564-1389; Videophone Telephone Number: 240-547-0756; Facsimile: 801-287-9401
Email: Afeatherstone@sorenson.com
Website: https://www.captioncall.com
- CaptionMate, LLC
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Beryl Bucher, CAPTIONMATE, Director
CaptionMate LLC
PO Box 1206 Hixson, TN 37343
Telephone Numbers: Voice: 1-800-426-3738; Fax: 1-800-325-8871; TTY Toll-Free: 800-772-2889; TTY Local: 423-629-3466
E-mail: support@captionmate.com
Website: https://www.captionmate.com
- ClearCaptions, LLC
Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Michael Strecker, Vice President of Regulatory and Strategic Policy
ClearCaptions, LLC
3010 Lava Ridge Court Suite 200
Roseville, CA 95661
Telephone Number: 916-274-8429
Email: mike.strecker@clearcaptions.com
Website: http://www.clearcaptions.com
- Global Caption
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Michal J. Nowicki
Marashlian & Donahue, PLLC
The CommLaw Group
1430 Spring Hill Road, Suite 310
Tysons, Virginia 22102
Telephone Numbers: Voice: 703-714-1311; Fax: 703-563-6222
E-Mail: mjn@commlawgroup.com
Website: https://www.globalcaption.com
- Hamilton Relay, Inc.
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Dixie Ziegler, Vice President of Relay
Hamilton Relay, Inc.
1006 12th Street
Aurora, NE 68818
Telephone Numbers: Voice/TTY: 402-694-5101; Fax: 402-694-5037
Email: dixie.ziegler@hamiltonrelay.com
Website: https://www.hamiltonrelay.com; www.hamiltoncaptel.com
- InnoCaption
Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Cristina Duarte, Senior Director of Regulatory Affairs
Mezmo Corporation (dba InnoCaption)
6281 Beach Blvd, Ste 304
Buena Park, CA 90621
Telephone Number: 571-210-7687
Email: Regulatory@innocaption.com
Website: https://www.innocaption.com
- Nagish, Inc.
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Tomer Aharoni, CEO
Nagish, Inc.
228 Park Avenue S
PMB 58177
New York, NY 10003
Telephone Number: (916)-584-9163
E-Mail: support@talknagish.com
Website: https://nagish.com
- NexTalk, Inc.
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Scott Cummings, President & CEO
448 E Winchester, Ste. 100
Murray, UT 84107
Telephone Number: 801-274-6001
E-Mail: support@nextalk.com
Website: https://nextalk.com
- Rogervoice
Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
Carol Simpson
Broadband Legal Strategies, LLC
1118 Rankin Drive
Lawrence, KS 6604br> Telephone Number: 202-489-3819
E-Mail: carol@broadbandlegal.com
Website: https://rogervoice.com
Conditional Certification
Conditional certification means that the Commission has conducted an initial review of a TRS provider’s application and determined that the application facially meets the certification requirement, but the Commission has reserved its right to verify some of the information contained in the application, such as through conducting on-site inspections of the provider’s facilities.
A conditionally certified TRS provider is able to provide the service described in its application and receive compensation for the TRS Fund for its provision of service, and must otherwise comply with all applicable Commission rules.